CargoSphere

Role / Services

UI, UX, Research, Web Design

Role / Services

UI, UX, Research, Web Design

Role / Services

UI, UX, Research, Web Design

Year

3 weeks / Dec 2024

Year

3 weeks / Dec 2024

Year

3 weeks / Dec 2024

Client

CargoSphere

Client

CargoSphere

Client

CargoSphere

Overview

CargoSphere is a logistics and cargo delivery website focused on providing seamless delivery solutions. I designed a modern, user-friendly landing page to simplify navigation, ensuring users can easily explore services and track deliveries.

My role

I was tasked with creating a clean and modern landing page for CargoSphere. My focus was on designing an intuitive layout, selecting a professional color scheme, and ensuring the interface was easy to navigate for users exploring logistics and delivery services.

The Problem

Many logistics websites are cluttered, outdated, and difficult to navigate. Users often struggle to find delivery options, track shipments, or access essential services, leading to frustration and wasted time. CargoSphere needed a clean, modern interface to enhance usability and improve the overall user experience.

Understanding the Market

To design a user-friendly logistics platform, I analyzed current market trends and competitors. The research revealed that users value clear tracking systems, fast access to shipping options, and simplified navigation. Importantly, users emphasized the need to trust the website for reliable and secure deliveries. I focused on addressing these gaps to ensure CargoSphere stood out with an intuitive and trustworthy design.

Talking to Perspective Customers

To understand user expectations for a modern logistics platform, I spoke with individuals and businesses who frequently ship goods. Their insights helped identify key needs and frustrations, guiding the design to answer:

What do users need from a reliable cargo delivery website?

"I want real-time updates on my shipments so I know exactly where they are." — A.

"The process should be straightforward with no hidden steps or unclear charges." — R.

"Trust is key. I need to feel confident that my goods will arrive safely and on time." — K.

To understand user expectations for a modern logistics platform, I spoke with individuals and businesses who frequently ship goods. Their insights helped identify key needs and frustrations, guiding the design to answer:

What do users need from a reliable cargo delivery website?

"I want real-time updates on my shipments so I know exactly where they are." — A.

"The process should be straightforward with no hidden steps or unclear charges." — R.

"Trust is key. I need to feel confident that my goods will arrive safely and on time." — K.

To understand user expectations for a modern logistics platform, I spoke with individuals and businesses who frequently ship goods. Their insights helped identify key needs and frustrations, guiding the design to answer:

What do users need from a reliable cargo delivery website?

"I want real-time updates on my shipments so I know exactly where they are." — A.

"The process should be straightforward with no hidden steps or unclear charges." — R.

"Trust is key. I need to feel confident that my goods will arrive safely and on time." — K.

Competitor Analysis

I analyzed leading logistics platforms to identify strengths, weaknesses, and opportunities. Most competitors focused heavily on functionality but lacked user-friendly interfaces, making navigation complex.

Key findings included:

  • Strengths: Real-time tracking, detailed shipment updates, and secure payment options.

  • Weaknesses: Outdated designs, excessive clutter, and unclear pricing structures.

These insights highlighted the need for a modern, clean interface that builds trust and ensures a seamless user experience for cargo booking and delivery.

Low-Fidelity to Final Design

Began with low-fidelity wireframes to focus on user flow and simplicity. After iterating based on feedback, I created high-fidelity designs with a clean layout and intuitive features. The final design ensures a seamless experience, from cargo booking to delivery tracking, with integrated customer support and FAQs.

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Mockups

Key Takeaways

This project emphasized the need for a user-friendly design in the cargo delivery process. Streamlined booking and tracking, along with accessible customer support, were essential for a smooth experience.

Working closely with the client helped ensure the design met their expectations. In the future, gathering user insights will be important for refining and enhancing the platform.

This empathy map provides insights into the thoughts, feelings, statements, and actions of users, helping guide the design and development of the Medic App to better meet their needs and address their concerns.

This empathy map provides insights into the thoughts, feelings, statements, and actions of users, helping guide the design and development of the Medic App to better meet their needs and address their concerns.

Connect to Content

Add layers or components to infinitely loop on your page.

Product Page

The Product page on Filla provides users with all the information they need to make confident purchasing decisions. Users can browse multiple images, check reviews, and easily select product options like size and color. Detailed descriptions cover essential details such as materials and eco-friendliness, ensuring transparency. Features like the Add to Cart button, product tags, and the ability to share on social media make the shopping experience both personalized and convenient.

The Product page on Filla provides users with all the information they need to make confident purchasing decisions. Users can browse multiple images, check reviews, and easily select product options like size and color. Detailed descriptions cover essential details such as materials and eco-friendliness, ensuring transparency. Features like the Add to Cart button, product tags, and the ability to share on social media make the shopping experience both personalized and convenient.

Connect to Content

Add layers or components to infinitely loop on your page.

Connect to Content

Add layers or components to infinitely loop on your page.

Connect to Content

Add layers or components to infinitely loop on your page.

Product Page

The Product page on Filla provides users with all the information they need to make confident purchasing decisions. Users can browse multiple images, check reviews, and easily select product options like size and color. Detailed descriptions cover essential details such as materials and eco-friendliness, ensuring transparency. Features like the Add to Cart button, product tags, and the ability to share on social media make the shopping experience both personalized and convenient.

Connect to Content

Add layers or components to infinitely loop on your page.

User Research

To ensure the New ERP System would address the real needs of HR teams, we began by conducting extensive user research. The goal was to deeply understand the pain points of HR professionals and how a centralized system could improve their daily workflows.

Surveys and Interviews: We started with online surveys to gather quantitative insights into how HR teams manage tasks like payroll, staff management, and logistics. This data helped us identify key problem areas, such as inefficiencies caused by using multiple systems. Following the surveys, we conducted one-on-one interviews with HR managers and staff. These sessions offered a deeper look into their frustrations, such as manual data entry, poor communication between departments, and difficulties accessing critical information in real time.

Competitor Analysis: We also performed a competitor analysis to understand the strengths and weaknesses of existing ERP solutions in the market. This allowed us to identify gaps where the New ERP System could stand out—particularly in terms of user experience and ease of integration with existing workflows.

Key Insights: Our research revealed that HR teams were eager for a tool that not only centralized their operations but also simplified their processes, reduced manual tasks, and facilitated better communication. Based on these findings, we shaped the development of the New ERP System to ensure it would effectively solve these problems while being intuitive and easy to use.

Insights

After conducting countless user interviews, contextual inquiries, and analyzing the gathered data, I categorized the insights into three key areas:

Lack of Centralized Information:
HR teams struggle with scattered data across multiple systems, leading to inefficiencies in staff management, payroll, and communication. A unified platform is essential to streamline processes and improve workflow management.

Communication Gaps Across Departments:
A recurring issue is the delay in decision-making caused by poor communication between departments. HR staff emphasized the need for real-time updates and seamless communication to ensure they are always equipped with the latest employee information.

Manual Processes Create Bottlenecks:
Tasks like approving leave requests, managing payroll, and handling circulars are often manual and prone to errors. Automating these processes would free up time for HR teams to focus on more strategic activities, reducing stress and improving overall productivity.

The Solution

The New ERP System simplifies HR operations by centralizing key functions like staff management, payroll, and communication. It reduces inefficiencies by providing real-time updates and automating tasks, allowing HR teams to handle their responsibilities with greater speed and accuracy. This streamlined approach minimizes errors and eliminates manual bottlenecks.

With an intuitive, user-friendly design, the system ensures smoother collaboration across departments. Real-time communication helps avoid delays in decision-making, while built-in reporting tools offer valuable insights for better workforce planning. Overall, the system improves productivity and empowers HR teams to focus on more strategic initiatives.

Designs

With the New ERP System project, I focused on creating a clean, minimal user interface that enhances functionality while remaining intuitive. Given the time constraints, I rapidly developed mockups for key user journeys, ensuring smooth navigation across critical HR functions such as payroll, staff management, and notifications.

To streamline the process, I built an interactive prototype in Figma, allowing stakeholders and developers to explore and provide feedback on the design. This prototype was essential in refining the user experience and ensuring alignment with project goals before moving into full development.

Secure Login Experience

Ensure a secure login experience with clear input fields for username and password, allowing users to access the New ERP System safely while maintaining data protection and privacy.

Comprehensive HR Overview

The dashboard provides HR managers with an at-a-glance overview of key metrics like staff count, application trends, and department data. Visual indicators, such as growth arrows, make it easy to track performance without needing detailed reports.With features like a scrollable memo section, a staff list with procurement requests, and a pie chart for application statuses, the dashboard streamlines management tasks. This centralized interface helps users make informed decisions quickly and efficiently.

Staff Management Made Easy

The Staff page provides a streamlined way to manage employee data. Users can quickly search for staff, apply filters, and add new team members with ease. The top section displays the total number of staff, a search bar, filter options, and an “Add New Staff” button.

In the main content area, staff details are displayed in a table format, featuring information like first and last names, gender, staff ID, designation, and actions such as "View" or "Edit." The page also supports easy pagination and scrolling for smooth navigation through large datasets, allowing users to view or update staff details efficiently.

Streamlined Payroll Management

Navigating the complexities of employee compensation can often be daunting for HR professionals. The Payroll page transforms this experience, providing a clear and concise overview of crucial financial metrics such as gross and net salaries, total taxes, and loans. With everything laid out at a glance, HR can quickly assess the organization’s payroll status, allowing for timely adjustments and informed decision-making that aligns with company policies.

As HR teams dive deeper into the Payroll page, they find an intuitive layout that simplifies navigation. The annual payroll summary bar graph vividly illustrates salary distributions, taxes, and loans, facilitating rapid evaluations of the organization’s financial health. With the power to create salary definitions, generate payslips, and edit entries directly, HR staff can manage payroll processes effortlessly. This streamlined approach not only reduces administrative burdens but also empowers HR to focus on strategic initiatives that drive organizational growth.

Efficient Circular Management

The Circular section acts as a centralized hub for managing essential organizational communications. HR professionals can quickly search for specific circulars, filter through existing ones, and add new circulars with ease, ensuring that all critical announcements are accessible for improved transparency. With a clear display of each circular's title, sender, recipient, date, type, and actionable options, HR teams can efficiently track and manage communications. This streamlined layout enables quick creation of new circulars, keeping employees informed and fostering a cohesive workplace environment.

Streamlined Maintenance Management

The Maintenance page serves as a pivotal tool for HR and operational teams, centralizing the management of scheduled maintenance activities. At the top, users are greeted with clear indicators of scheduled, completed, pending, and overdue maintenance tasks, each accompanied by helpful arrows and status information to keep everything organized at a glance.

Diving into the main frame, users can effortlessly schedule new maintenance tasks by selecting dates from an interactive calendar and entering relevant details. This functionality not only ensures that maintenance activities are timely and well-coordinated but also allows users to attach payment invoices, streamlining the financial aspect of maintenance management. This intuitive layout fosters a proactive approach to facility upkeep, enhancing overall operational efficiency.

Streamlined Logistics Management

The Maintenance page serves as a pivotal tool for HR and operational teams, centralizing the management of scheduled maintenance activities. At the top, users are greeted with clear indicators of scheduled, completed, pending, and overdue maintenance tasks, each accompanied by helpful arrows and status information to keep everything organized at a glance.

Diving into the main frame, users can effortlessly schedule new maintenance tasks by selecting dates from an interactive calendar and entering relevant details. This functionality not only ensures that maintenance activities are timely and well-coordinated but also allows users to attach payment invoices, streamlining the financial aspect of maintenance management. This intuitive layout fosters a proactive approach to facility upkeep, enhancing overall operational efficiency.

Dynamic Budget Oversight

The Office Budget page transforms financial management into a seamless experience for HR professionals. Users can effortlessly track the total annual budget, current spending, and remaining balance, ensuring clarity on financial resources at a glance.

With detailed budget histories and the ability to create new budgets and submit requests for approval, this page empowers HR to make informed decisions. This streamlined approach not only enhances transparency but also fosters a culture of fiscal responsibility within the organization.

Streamlined Stock and Inventory Management

The Stocks and Inventory page serves as a vital resource for HR professionals, providing a comprehensive overview of organizational assets. Users can quickly assess total items, associated costs, and low-stock alerts, ensuring that resources are managed effectively.

With the ability to toggle between stock and inventory views, HR teams can easily navigate detailed listings, including unit counts, pricing, statuses, and supplier information. This functionality not only simplifies the process of updating records but also empowers HR to maintain optimal inventory levels and respond proactively to supply needs.

Efficient Notification Management

The Notifications page is designed to keep HR professionals informed and engaged with real-time updates. Users can effortlessly view all notifications, with a clear distinction between today's and yesterday's alerts, complete with timestamps for easy reference.

By marking notifications as read, HR teams can maintain an organized overview of important communications. Each notification can be clicked for detailed information, ensuring that critical messages from HR are readily accessible and actionable. This streamlined approach enhances communication and helps foster a responsive workplace environment.

Streamlined Procurement Management

The Procurement page serves as a vital tool for HR professionals, providing a comprehensive overview of all procurement activities. At the top, users can easily track total requests made, costs incurred, and the status of pending and approved requests, each accompanied by clear indicators for quick assessment.

In the main content area, HR can view detailed procurement requests, including item quantities, recipients, requesters, dates, and statuses. With the ability to create new procurement requests and attach payment vouchers, this page simplifies the approval process. Clicking on any procurement request reveals a detailed view, complete with a submission form for HR to add remarks. This efficient setup enhances oversight and facilitates seamless procurement operations.

The Solution

The New ERP System simplifies HR operations by centralizing key functions like staff management, payroll, and communication. It reduces inefficiencies by providing real-time updates and automating tasks, allowing HR teams to handle their responsibilities with greater speed and accuracy. This streamlined approach minimizes errors and eliminates manual bottlenecks.

With an intuitive, user-friendly design, the system ensures smoother collaboration across departments. Real-time communication helps avoid delays in decision-making, while built-in reporting tools offer valuable insights for better workforce planning. Overall, the system improves productivity and empowers HR teams to focus on more strategic initiatives.

Designs

With the New ERP System project, I focused on creating a clean, minimal user interface that enhances functionality while remaining intuitive. Given the time constraints, I rapidly developed mockups for key user journeys, ensuring smooth navigation across critical HR functions such as payroll, staff management, and notifications.

To streamline the process, I built an interactive prototype in Figma, allowing stakeholders and developers to explore and provide feedback on the design. This prototype was essential in refining the user experience and ensuring alignment with project goals before moving into full development.

Secure Login Experience

Ensure a secure login experience with clear input fields for username and password, allowing users to access the New ERP System safely while maintaining data protection and privacy.

Comprehensive HR Overview

The dashboard provides HR managers with an at-a-glance overview of key metrics like staff count, application trends, and department data. Visual indicators, such as growth arrows, make it easy to track performance without needing detailed reports.With features like a scrollable memo section, a staff list with procurement requests, and a pie chart for application statuses, the dashboard streamlines management tasks. This centralized interface helps users make informed decisions quickly and efficiently.

Staff Management Made Easy

The Staff page provides a streamlined way to manage employee data. Users can quickly search for staff, apply filters, and add new team members with ease. The top section displays the total number of staff, a search bar, filter options, and an “Add New Staff” button.

In the main content area, staff details are displayed in a table format, featuring information like first and last names, gender, staff ID, designation, and actions such as "View" or "Edit." The page also supports easy pagination and scrolling for smooth navigation through large datasets, allowing users to view or update staff details efficiently.

Streamlined Payroll Management

Navigating the complexities of employee compensation can often be daunting for HR professionals. The Payroll page transforms this experience, providing a clear and concise overview of crucial financial metrics such as gross and net salaries, total taxes, and loans. With everything laid out at a glance, HR can quickly assess the organization’s payroll status, allowing for timely adjustments and informed decision-making that aligns with company policies.

As HR teams dive deeper into the Payroll page, they find an intuitive layout that simplifies navigation. The annual payroll summary bar graph vividly illustrates salary distributions, taxes, and loans, facilitating rapid evaluations of the organization’s financial health. With the power to create salary definitions, generate payslips, and edit entries directly, HR staff can manage payroll processes effortlessly. This streamlined approach not only reduces administrative burdens but also empowers HR to focus on strategic initiatives that drive organizational growth.

Efficient Circular Management

The Circular section acts as a centralized hub for managing essential organizational communications. HR professionals can quickly search for specific circulars, filter through existing ones, and add new circulars with ease, ensuring that all critical announcements are accessible for improved transparency. With a clear display of each circular's title, sender, recipient, date, type, and actionable options, HR teams can efficiently track and manage communications. This streamlined layout enables quick creation of new circulars, keeping employees informed and fostering a cohesive workplace environment.

Streamlined Maintenance Management

The Maintenance page serves as a pivotal tool for HR and operational teams, centralizing the management of scheduled maintenance activities. At the top, users are greeted with clear indicators of scheduled, completed, pending, and overdue maintenance tasks, each accompanied by helpful arrows and status information to keep everything organized at a glance.

Diving into the main frame, users can effortlessly schedule new maintenance tasks by selecting dates from an interactive calendar and entering relevant details. This functionality not only ensures that maintenance activities are timely and well-coordinated but also allows users to attach payment invoices, streamlining the financial aspect of maintenance management. This intuitive layout fosters a proactive approach to facility upkeep, enhancing overall operational efficiency.

Streamlined Logistics Management

The Maintenance page serves as a pivotal tool for HR and operational teams, centralizing the management of scheduled maintenance activities. At the top, users are greeted with clear indicators of scheduled, completed, pending, and overdue maintenance tasks, each accompanied by helpful arrows and status information to keep everything organized at a glance.

Diving into the main frame, users can effortlessly schedule new maintenance tasks by selecting dates from an interactive calendar and entering relevant details. This functionality not only ensures that maintenance activities are timely and well-coordinated but also allows users to attach payment invoices, streamlining the financial aspect of maintenance management. This intuitive layout fosters a proactive approach to facility upkeep, enhancing overall operational efficiency.

Dynamic Budget Oversight

The Office Budget page transforms financial management into a seamless experience for HR professionals. Users can effortlessly track the total annual budget, current spending, and remaining balance, ensuring clarity on financial resources at a glance.

With detailed budget histories and the ability to create new budgets and submit requests for approval, this page empowers HR to make informed decisions. This streamlined approach not only enhances transparency but also fosters a culture of fiscal responsibility within the organization.

Streamlined Stock and Inventory Management

The Stocks and Inventory page serves as a vital resource for HR professionals, providing a comprehensive overview of organizational assets. Users can quickly assess total items, associated costs, and low-stock alerts, ensuring that resources are managed effectively.

With the ability to toggle between stock and inventory views, HR teams can easily navigate detailed listings, including unit counts, pricing, statuses, and supplier information. This functionality not only simplifies the process of updating records but also empowers HR to maintain optimal inventory levels and respond proactively to supply needs.

Efficient Notification Management

The Notifications page is designed to keep HR professionals informed and engaged with real-time updates. Users can effortlessly view all notifications, with a clear distinction between today's and yesterday's alerts, complete with timestamps for easy reference.

By marking notifications as read, HR teams can maintain an organized overview of important communications. Each notification can be clicked for detailed information, ensuring that critical messages from HR are readily accessible and actionable. This streamlined approach enhances communication and helps foster a responsive workplace environment.

Streamlined Procurement Management

The Procurement page serves as a vital tool for HR professionals, providing a comprehensive overview of all procurement activities. At the top, users can easily track total requests made, costs incurred, and the status of pending and approved requests, each accompanied by clear indicators for quick assessment.

In the main content area, HR can view detailed procurement requests, including item quantities, recipients, requesters, dates, and statuses. With the ability to create new procurement requests and attach payment vouchers, this page simplifies the approval process. Clicking on any procurement request reveals a detailed view, complete with a submission form for HR to add remarks. This efficient setup enhances oversight and facilitates seamless procurement operations.

Usability Testing (In Progress)

Usability Testing (In Progress)

Usability testing is being conducted throughout the development of the New ERP System to ensure an intuitive and efficient user experience:

— Lo-fi Prototype Testing – Regular sessions with stakeholders focus on assessing functionality, navigation, and design concepts. Feedback gathered from these sessions is actively being used to refine early-stage prototypes.

— Unmoderated User Testing (Planned) – Once mid-fidelity prototypes are developed, selected users will engage with the system to complete tasks such as managing payroll, scheduling maintenance, and generating reports. This will help uncover usability challenges in real-world scenarios.

— Beta Testing (Upcoming) – Prior to the official launch, beta testing will be carried out with a targeted group of HR professionals. This phase aims to resolve any outstanding issues related to user interaction, performance, and accessibility.

Note: As the product is still under development, usability testing is ongoing. Initial feedback has been incorporated into the design, and further results will be collected and analyzed as testing phases progress.

Project Learnings

  1. Emphasizing User-Centric Design
    Understanding the end-user experience is paramount. Throughout the development of the New ERP System, engaging with HR professionals highlighted the importance of crafting solutions that directly address their pain points. By prioritizing user needs, we can ensure that the final product is not only functional but also intuitive.

  1. Iterative Feedback is Key
    Continuous feedback loops with stakeholders and users have proven invaluable. Regular testing and reviews allow for timely adjustments, enabling the team to stay aligned with project goals and user expectations. Embracing this iterative process fosters a culture of collaboration and innovation.

  1. Adaptability Drives Success
    The complexity of an ERP system requires flexibility in approach. Being open to modifying design concepts and functionalities based on user insights ensures that the product remains relevant and effective. This adaptability ultimately leads to a more robust solution that can evolve with organizational needs.

Usability Testing (In Progress)

Usability testing is being conducted throughout the development of the New ERP System to ensure an intuitive and efficient user experience:

— Lo-fi Prototype Testing – Regular sessions with stakeholders focus on assessing functionality, navigation, and design concepts. Feedback gathered from these sessions is actively being used to refine early-stage prototypes.

— Unmoderated User Testing (Planned) – Once mid-fidelity prototypes are developed, selected users will engage with the system to complete tasks such as managing payroll, scheduling maintenance, and generating reports. This will help uncover usability challenges in real-world scenarios.

— Beta Testing (Upcoming) – Prior to the official launch, beta testing will be carried out with a targeted group of HR professionals. This phase aims to resolve any outstanding issues related to user interaction, performance, and accessibility.

Note: As the product is still under development, usability testing is ongoing. Initial feedback has been incorporated into the design, and further results will be collected and analyzed as testing phases progress.

Project Learnings

  1. Emphasizing User-Centric Design
    Understanding the end-user experience is paramount. Throughout the development of the New ERP System, engaging with HR professionals highlighted the importance of crafting solutions that directly address their pain points. By prioritizing user needs, we can ensure that the final product is not only functional but also intuitive.

  1. Iterative Feedback is Key
    Continuous feedback loops with stakeholders and users have proven invaluable. Regular testing and reviews allow for timely adjustments, enabling the team to stay aligned with project goals and user expectations. Embracing this iterative process fosters a culture of collaboration and innovation.

  1. Adaptability Drives Success
    The complexity of an ERP system requires flexibility in approach. Being open to modifying design concepts and functionalities based on user insights ensures that the product remains relevant and effective. This adaptability ultimately leads to a more robust solution that can evolve with organizational needs.